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Our PICTO Online Loyalty Program

• Enjoy discounts on your orders with your loyalty points!
• To thank you for your loyalty and offer you a discount, PICTO Online allows you to accumulate points that can be redeemed as discounts when paying for your orders.
• When you place an order on PICTO Online, you accumulate points based on the amount spent.
• Once you have earned a certain number of points, you can use them when paying for your orders on PICTO Online.

How to Earn Loyalty Points

• Loyalty points are calculated for each of your orders on PICTO Online. With every order, you earn the equivalent of 5% of the order amount in loyalty points.
• The value of points earned corresponds to 5% of the total VAT-inclusive value of each order placed from 02/13/2023 onward.
• For example: An order on PICTO Online with a total amount of 20 Euros VAT included earns you 1 loyalty point. 20 Euros × 5% = 1 point.
  For an order of 40 Euros VAT included, you earn 2 loyalty points, 40 Euros × 5% = 2 points, etc.
• For an order of 43 Euros VAT included, you earn 2.15 loyalty points, 43 Euros × 5% = 2.15 points.
• Even for orders under 20 Euros, you earn a fraction of a point. For example, 15 Euros × 5% = 0.75 points.

Using Your Loyalty Points

• Points are converted into Euros once accumulated after each order.
• 1 loyalty point earned corresponds to a value of 1€ VAT included.
• Accumulated points can be used at payment starting from a threshold of 20 points accumulated (equivalent to 400 Euros VAT included of total purchases).
• Once your order is prepared, on the Payment page, above the Credit Card and PayPal buttons, you can check "Use my loyalty points".
• You can use your accumulated points to pay for all or part of your next order.

Managing Your Loyalty Points

• From your customer account, you can view in the Your conditions section the number of points earned, your current balance, and the history of points used.

Terms of Use

• There is no expiration date for using your loyalty points.
• The loyalty program cannot be combined with other discount programs such as those granted for School/Association partnerships or special discounts.
• Loyalty points can only be used on PICTO Online.
• Loyalty points are non-refundable.
• They cannot be transferred or exchanged between PICTO Online customers.
• Loyalty points are not redeemable for cash.
• In case of cancellation, loyalty points earned from the concerned order will be deducted from your points balance.
• Packaging, shipping, and taxes are included when calculating loyalty points.
• We reserve the right to modify these conditions at any time without prior notice and without liability.